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TRANSPORT POLICY
Shipping Policy
At Vapepie, we prioritize fast, secure delivery of your favorite vaping products to destinations across the U.S., Europe, Canada, Australia, and beyond. This policy outlines everything you need to know about our warehouse locations, delivery timelines, order handling, tracking options, and more.
🌍 Our Global Warehouse Network
To bring you the speediest delivery possible, we’ve established a network of strategically located warehouses worldwide:
- U.S. Warehouse (California) 🇺🇸: Stocks exclusive inventory for customers across the United States
- Germany Warehouse 🇩🇪: Fulfills orders for shoppers throughout the European Union
- International Warehouse (China) 🌏: Caters to global demand, including deliveries to Canada, Australia, and other international regions
💡 Pro Tip: For lightning-fast delivery (3–7 business days), stick to products labeled “U.S. Warehouse” or “Germany Warehouse” when browsing our store.
⏳ Estimated Delivery Timeframes
| Region | Fulfillment Warehouse | Delivery Window | Key Notes |
|---|---|---|---|
| USA | U.S. Warehouse | 3–7 business days | Local shipping with tax included in pricing |
| EU (Germany, France, Spain, etc.) | Germany Warehouse | 3–7 business days | Fulfilled from our EU-based hub |
| USA / Canada / Europe | International Warehouse | 5–12 business days | All taxes covered upfront |
| Australia | International Warehouse | 10–15 business days | Dependable global shipping service |
All orders are processed and dispatched within 48 hours, excluding weekends and public holidays.
📦 Order Processing Guidelines
- Orders placed before 3:00 PM (PDT) are eligible for same-day or next-business-day shipping.
- Orders placed over weekends or holidays will be processed on the next working day.
- A shipping confirmation email, complete with tracking information, will be sent to you as soon as your package leaves our warehouse.
📊 Tracking Your Shipment
Once your order is on its way, you’ll receive a unique tracking number via email. You can monitor your package’s journey at any time by visiting:👉 https://www.vapepieonline.com/tracking
Please note: Tracking updates may take 24–48 hours to show up in the system after your order is dispatched.
💰 Shipping Costs
- Free Shipping for U.S. Customers: Enjoy complimentary delivery on all orders over $45 (calculated before tax).
- International Shipping Fees: Flat-rate shipping charges apply to international orders, varying based on your delivery region and selected courier service.
- Tax Transparency: For most international deliveries, taxes are already included in the product price.
🚫 Shipping Restrictions
Vape product imports are regulated differently across countries and regions. If your location does not appear as an option during checkout, we are currently unable to deliver to that area.
We recommend checking your local vape import regulations before placing an order. Vapepie cannot be held responsible for customs-related delays, seizures, or refusals imposed by local authorities.
💳 Customs, Duties & Taxes
- International Order Transparency: Product prices for international shipments include applicable taxes, so there are no hidden fees at checkout.
- Rare Additional Charges: In exceptional cases, your local customs office may levy an extra import duty. Any such charges are the sole responsibility of the buyer.
⚠️ Potential Order Delays
Delivery delays may occur due to the following factors:
- Periods of high demand or product restocks
- Customs inspections (for international shipments)
- Inaccurate or incomplete shipping address information
If your order does not arrive within the estimated delivery window, please contact our after-sales support team at with your order number, and we will resolve the issue promptly.
🛡️ Secure & Discreet Packaging
Your privacy is our priority. All packages are shipped in plain, unmarked packaging to ensure discretion. Additionally, your personal and payment details are fully protected by industry-leading SSL and AES-256 encryption technologies.
📞 Customer Support
If you have any questions regarding your order or our shipping policy, feel free to reach out to us:
- 📧 After-Sales Support Email: [email protected]
- 🌐 Official Website: https://vapepieu.com
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